Psyara UK Privacy Notice

Last Update on June 2026

1. Introduction
1.1. We are Taliaz Ltd., Company number 16414881, Richmond House, Redvers Close, Leeds, England, LS16 6QY.; a fully owned subsidiary of Taliaz Ltd. H.F. 514808534 Shacham St. 3, Petah Tikva, Israel ("Company"), the data controller. We are committed to protecting your personal data and respecting your privacy. With this Privacy Notice Company seeks to clarify how the Company collects and may otherwise process your personal data. We may update this Privacy Notice from time to time 
1.2  We collect and process personal data that youprovide directly to us, that we collect through your use of the Site andServices, and that may otherwise be generated in connection with the Services. 
1.3. Please ensure you have carefully read and understood this Privacy Notice before using the website or providing personal information via the website. If you do not wish us to process your personal data as described in this Privacy Notice, you may choose not to use certain features of the site or services. Please note that some processing is necessary for us to provide the Services or to comply with our legal obligations. 
1.4 Our Data Protection Officer (DPO) can be contactedat:Taliaz.DPO@MyData-TRUST.info

2. Definitions
2.1. "Law" refers to United Kingdom General Data Protection Regulation (‘UK GDPR’): Regulation (EU) 2016/679, as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 (UK GDPR), and the Data Protection Act;
2.2. "You" or "User","Site", "Services", "Clinician","Patient", "Product" are as defined in our terms of use, accessible atpsyara.co.uk/terms-and-conditions/

Category of Personal Data
Purpose of Processing
Legal Basis
Legal Basis for Special Categories of Data (such as, health and medical data)
Contact details (name, email address, telephone number)
Respond to enquiries, communicate with you, register your account, arrange appointments and provide the Services
Performance of a contract; legitimate interests in operating and improving the Service and in responding to enquiries before a contract is entered into
Identity verification information (where required)
Verify your identity before prescribing medication and comply with professional and legal requirements
Performance of a contract; where applicable, Legal obligation
Medical diagnosis; provision of health or social care or treatment or the management of health or social care systems and service
Health and medical information (including medical history, therapeutic history, medications, mental health information, assessment questionnaires, consultation notes and treatment information)
Conduct clinical assessments, provide psychiatric care, recommend treatment, prescribe medication, coordinate follow-up care and maintain medical records
Performance of a contract; where applicable, Legal obligation
Medical diagnosis; provision of health or social care or treatment or the management of health or social care systems and service
Demographic information
Administer the Services, identify patients and support clinical care
Performance of a contract
Payment and billing information
Process payments, refunds and maintain financial records
Performance of a contract
Customer support communications and correspondence
Respond to enquiries, provide customer support, send service and administrative communications, resolve issues and improve service delivery
Performance of a contract; Legitimate interests
where communications include health information: provision of health or social care or treatment or the management of health or social care systems and service
Telephone call recordings (where applicable)
Quality assurance, training, customer support, complaint handling, compliance and patient safety
Legitimate interests
where health information is discussed: provision of health or social care or treatment or the management of health or social care systems and service
Technical information (including IP address, device and browser information)
Operate, secure and administer the Website and Services, troubleshoot issues and detect fraud or misuse
Legitimate interests
Website usage information
Monitor, maintain and improve the Website, Services and Products
Legitimate interests
Information shared with treating psychiatrists and other mental health professionals
Enable clinical assessment, treatment recommendations and continuity of care
Performance of a contract
provision of health or social care or treatment or the management of health or social care systems and service
Information shared with service providers (e.g. cloud providers, payment processors, IT providers, consultants and subcontractors)
Operate, maintain and support the Website and Services
Performance of a contract; Legitimate interests
where health data is processed on the Company's behalf: provision of health or social care or treatment or the management of health or social care systems and service
Information disclosed in connection with mergers, acquisitions, reorganisations or business transfers
Facilitate corporate transactions and business continuity
Legitimate interests
where health data is transferred as part of the transaction and permitted by law: provision of health or social care or treatment or the management of health or social care systems and service
Information disclosed to courts, regulators or law enforcement authorities
Comply with legal obligations, court orders and regulatory requirements
Compliance with a legal obligation
Personal data used to enforce the Terms of Use, investigate misuse or protect legal rights
Prevent misuse of the Services, enforce contractual rights and comply with legal obligations
Legitimate interests; where applicable, legal obligation
Where health data is involved: establishment, exercise or defence of legal claims

3. Disclosure of Information to Third Parties1. Introduction
3.1. Some of the Services are carried out by third parties. Hence, the use of the Website and/or the Services may result in the disclosure of certain information to the relevant service providers, in line with the purposes of data use stated in this Notice. In general: 
3.1.1. The Company may share personal data with cloud hosting and storage providers for the purposes of hosting, storing and/or backing up data. Such providers may be located outside of the UK.
3.1.2. The Company may grant access to information systems containing personal data to IT support and software service providers for maintenance, technical support, troubleshooting and system administration.  and repair purposes. The Company may also share personal data with consultants messaging service providers. and other service providers acting on its behalf where necessary to provide, support or improve the Website and the Services.
3.1.3. As part of the Services, the Company may share your personal data with treating clinicians and other healthcare professionals involved in your care, where necessary to enable them to provide the medical care and advice you seek and ensure continuity of care.
3.1.4. The Company may disclose personal data where required to comply with applicable law, a court order, a lawful request from a competent authority or regulatory body, or where necessary to establish, exercise or defend legal claims or otherwise protect the Company's legal rights.
3.1.5. The Company may disclose personal information in connection with mergers, reorganisations, asset sales, liquidations, business acquisitions, or similar operations subject to appropriate confidentiality and security measures where required.
3.1.6. The Company may use or disclose information that has been irreversibly anonymised for research, statistical analysis, service improvement or other lawful purposes. Information that has been irreversibly anonymised can no longer be used to identify you.
3.2. Transferring Information Abroad: Your information may be transferred stored or otherwise processed by third parties located outside of the UK, in countries which may not provide the same level of data protection as in the UK, for purposes described in this Privacy Notice. Where we transfer personal data to a country that is not the subject of UK adequacy decision, we will ensure that appropriate safeguards are in place to protect your personal data, such as the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism recognised under applicable UK data protection law. You can contact our Data Protection Officer (DPO), (see contact details above), if you wish to have more details about the mechanism supporting data transfer.  
4. Provision of Personal Data to Physicians by Yourself
During the provision of services, your assigned Psychiatrist may ask you to provide additional personal data, including health information, beyond the data already submitted to the Company. For clarity, the company is not a party to your medical or therapeutic process with your psychiatrist, and any data you directly provide to them is solely in the context of your relationship with them. The Psychiatrists shall act as Independent  Data Controller for the additional personal data they process about you as part of the consultation. Any claims or requests you might have concerning the provision of personal data to your assigned Psychiatrist during treatment and/or medical advice must be addressed to your assigned Psychiatrist directly. The Company will continue to process personal data for the purposes described in this Privacy Notice, including operating the platform, facilitating the provision of the Services, maintaining records where applicable, and complying with its legal and regulatory obligations.
5. Collection of Technical and Usage Information
5.1.When you access or use the Website or the Services, the Company may automatically collect certain technical and usage information from your computer, mobile device or other device used to access the Website. This information may include personal data, such as your IP address or other online identifiers, as well as information about your device, browser and your interaction with the Website. Where the Company uses aggregated or anonymised information, it will ensure that such information can no longer be used to identify you.
5.2. The technical and usage information we collect may include, for example, your IP address, browser type, operating system, device type, network information, pages visited, page view statistics, referral URL, date and time of access, website traffic information and other information relating to your use of the Website and the Services.
5.3. The Company may use this information, either directly or through service providers acting on its behalf, to:
(a) operate, administer and maintain the Website and the Services;
(b) monitor, analyse and improve the performance, functionality and security of the Website and the Services;
(c) troubleshoot technical issues and prevent fraud or misuse;
(d) improve the user experience;
(e) conduct statistical analysis, research and reporting using aggregated or anonymised information where appropriate; and
(f) comply with applicable legal and regulatory requirements.
5.4. The Company may share technical and usage information with service providers acting on its behalf where necessary to provide, maintain or improve the Website and the Services. Where the Company discloses information that has been irreversibly anonymised, such information can no longer be used to identify you and may be used or disclosed for research, statistical analysis or service improvement purposes.
6. Cookies & Similar Technologies
The Company uses cookies and similar technologies to operate, maintain and improve the Website and the Services. These technologies may be used to:
(a) ensure the proper functioning and security of the Website;
(b) analyse how users interact with the Website and the Services in order to administer, maintain and improve them;
(c) diagnose and resolve technical issues;
(d) improve the user experience and personalise certain features of the Website;
(e) perform statistical analysis and understand patterns of Website usage; and
(f) manage user sessions and facilitate your interaction with the Website and the Services.
Where required by applicable law, we will obtain your consent before placing or accessing non-essential cookies or similar technologies on your device. You can manage your cookie preferences at any time through our cookie preference centre or your browser settings. For further information about the cookies and similar technologies we use, including their purposes and retention periods, please refer to our Cookie Notice.

7. Information Security
The Company uses well-established information security technologies on the Website and Services to ensure sufficient and adequate level of protection of your personal data The Company applies industry-standard procedures to secure your personal data stored on the Website and in the Services against unauthorised access, use, or disclosure. 

8. Your Rights
8.1. Generally, your personal data will be retained in the Company's databases for the time necessary to respond to your requests, to provide relevant services, or as long as the Company has a legitimate necessity and/or a legal or other obligation to retain such data. Anonymous data will be stored indefinitely in the Company's information systems, as far as this is not prohibited by any applicable law.
According to the Law you have the following rights subject to limitation as set forth by applicable data protection law:
Access. You have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, information related to the processing of data and a copy of the data being processed.
Rectification. You have the right to require rectification of inaccurate or incomplete data about you.
Right to be forgotten. To obtain the deletion of your personal data under certain specified circumstances.
Restrict processing. You have the right to restrict processing of data under certain specified circumstances.
Data portability. You have the right to request for the receipt or the transfer to another organization, in a machine-readable form, of your personal data.
Object to processing. You have the right to object, on grounds relating to your particular situation, at any time to the processing of your data.  
Right to withdraw consent. When you have given your explicit consent for the processing of your data, you can withdraw it at any time without any cost nor justification.  
Please note that all these rights are not absolute and will be assessed on a case-by-case basis by our DPO.    
If you would like to exercise your rights, please let us know by contacting our DPO, Taliaz.DPO@MyData-TRUST.info  
8.3 You also have the right to lodge a complaint with your national Data Protection Authority. Information Commissioner’s Office: Information Commissioner's Office (“ICO”), Wycliffe House Water Lane Wilmslow, Cheshire SK9 5AF, Phone: +55 (0)3 03 12 31 11 3 Website: https://ico.org.uk/global/privacy-notice/your-right-to-complain/

9. Miscellaneous
9.1. Company Notice Regarding Minors: The website and services are designed for adults (those aged 18 and over) and are not intended for minors. We do not intentionally provide the website or services for those aged under 18.
9.2. Privacy Notice Updates: We may periodically update this Privacy Notice. Please review the Privacy Notice regularly to stay informed of the current, binding version.
9.3. Contact Us: Should you have any questions, requests, or issues relating to the Privacy Notice, including the exercise of your rights, please contact us at Taliaz.DPO@MyData-TRUST.info. We will make every effort to respond to your inquiry as promptly as possible.


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